We will always give you a better price than any online travel agent or price comparison website, we GUARANTEE it.
When you book direct, we'll reward you with a complimentary gift on arrival. Gifts vary by location and include wine, bathrobes and slippers, free parking or welcome hamper.
You'll pay during your stay. The only exceptions to this are prepaid and advance purchase rate plans which are charged in full at time of booking.
Even the best laid plans can change. When you book direct you have the option to cancel your reservation up to 4pm on the day prior to arrival with no penalty (excludes prepaid and advance purchase rates).
Join our loyalty programme and enjoy exclusive membership perks when you stay such as early check in and late check out and complimentary upgrades*. Earn points each time you stay in our partner hotels and serviced apartments. For every £1 spent you will earn 18 points and for every €1 you spend on your room rate, you will receive 15 points. Our members also automatically receive bonus points for every stay which means they earn an extra £10 / €10 worth of points. These points can be redeemed for free night stays and gift cards from Amazon, Perfect Gift Card, One4all, Ticketmaster and many more.
*Subject to availability